Did you have a good experience with us?
This place is awesome I needed a special Christmas gift custom made for my wife and of course I waited to the last minute I went in with a picture about ten days before Christmas and not only did they make the perfect necklace they made it under my budget. It is a beautiful star just like my wife wanted. She absolutely loves it thank you guys so much. I will never shop any other jewelry store.
AMAZING SERVICE. Went in with two rings that I wanted combined or in a new setting. Left it at 2:30 and picked it up at 5:00. Ladies working were extremely helpful in helping me decide what to do that would be the best decision for the best price. Weren’t at all about selling products but providing a service. I will definitely be using them again!
Great customer service. Had jewelry repair done and they did a great job. Also looked at a new ring and the sales associate was very helpful. Would highly recommend
I don't buy a lot of jewelry, but Jim's seems to have a lovely selection. The employees have been helpful and friendly the times I have been there.
I dropped off my engagement ring to get it resized and after just one hour I was notified that it was ready!!! I am beyond thrilled that they were able to get it done for me so quickly and the workmanship is top notch. You can't even tell the ring was resized at all, it's just perfect! This was by far the best experience I've had in a jewelry store from the quality of work to the awesome customer service, and now I don't believe I'll be going anywhere else. They are the best in Tyler! Check them out and I promise you won't be disappointed!
Very accommodating staff.. great selection of beautiful "Treats" , ladies... Christmas is just around the corner.. I've picked out my stocking stuffer, have...READ MORE
I went in to get my earrings fixed, other places were quoting me $75-$100 and would take weeks to fix. I went in and they fixed it in 2 seconds, and as a...READ MORE
Best jewelry store in town!
Very friendly employees!
Love this place, friendly staff. Always go here to get my jewelry checked, sized and cleaned!
I bought my wedding rings frim Jim’s back in 2006 i love them and they always take care of any cleanings
Always quick on my repairs and does a great job on what I request!
I got my wedding ring from Jim’s Jewelers. They also do my repairs on all my jewelry. I love this place. Would recommend them to anyone.
We took a ring to have it sized down for my daughter. They had it finished in less than two hours! Beautiful job and great service!
Nice people and great service !
They were very helpful and friendly. Repaired a couple of necklaces by the next day. Very much appreciated.
Jim’s has great prices and outstanding service. The jeweler made me a custom ring that I designed. Melissa is the best at finding the right jewelry for the occasion.
Awesome place!!!! super fast on repairs etc..... they will always have my business from now on !!! Totally recommend them over all
I'm very thankful I found Jim when I moved to Tyler 18 years ago,, and it continues with his sweet daughter Cheryl. Family owned businesses are the best!
They did an amazing job on my rings they remade. It was such a wonderful experience with knowledgeable professionals.
Beautiful, one of a kind jewelry. Staff is always friendly with no pressure. Love the fact repairs are done in house. Have been shopping at Jim's for 30 years!
My husband and I have been doing business with Jim for over 30 years, service is always excellent. If he didn't have what you were looking for he would design it and make it.
I needed to have my wedding ring set resized. Friendly and professional service. Very patient as I was trying to decide exactly what size! 100% satisfaction!